The moral of this is, the casino could have handled this better.

In the meantime, I'm out $200 and probably won't see it. When I called the number on the card, they confirmed I was billed for the transaction and would have to file a dispute with my bank and it may take a while before the dispute is settled. She took my credit card and said their system didn't show any transaction. Well, before leaving I went to the security desk who had no clue why i'd be sent there, they sent me to a cashier who said I needed to call a number on a card. He said that I would need to provide proof and go to the security desk. When he returned, he told me I was never charged the transaction even though I told him I called my bank and it showed the transaction went through. That person got a manager, the manager said he would be right back. I found an attendant, they pulled a report from the atm confirming I did not get the money. Yesterday the atm machine decided it wanted to keep my money. I have been going to Thunder valley since its inception. if ya want to lose money great place to play the slots i quit playing the slots period a waste of time and money goes fast. just tight tight slots overall ask any body that has played their if ya dont believe me. 1 of the big come ons is ya have to bet max to win the jackpot. and the 1s ya use to like r being replaced with new 1s that ya have to bet way more money.

the slot machines i use to play i wont touch anymore. you bet max on penney and 100 bucks gone in 5 minutes r less.they say keno is your worst odds but i win more on keno than the slots. penney machines r a joke because you bet a quarter r way more to play all the lines. they keep upping the bet ya have to make to win anything. you use to win a little on slots now basically nothing. the waitresses r very polite and good looking and friendly. people r decent a casino worker said they get very few tips which means very few people r winning basically.

Thunder valley hotel and casino