Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. 1 year customer service experience and/or training or equivalent combination of education and experience. Extended time seated as well as on your feet.Work long hours, including nights, weekends and holidays.Move around all work areas effectively and efficiently.Work effectively in a fast paced environment.

Communicate effectively with all levels of Team Members, guests and outside contacts.Perform duties related to stocking of inventory.Maintain inventory and orderly and neat presentation of retail merchandise.Follows all standard operating procedures and cash handling procedures.Become an expert of the player tracking system software.Must display superior people skills and project mature presence and confidence.Must possess and maintain thorough knowledge of all special events, promotions, advertising campaigns and community events.Record and report database information to management, may assist in updating database files.Accurately and efficiently perform data entry tasks associated with Players Club memberships.

Provide services to respond to guest requirements.

Execute guest loyalty, relationships and direct marketing programs.

Identify and gather information on valuable guests through observation, analysis, personal contact and service.

Within all programs and executions, increase value of the brand of del Lago – excellence, excitement, homegrown hospitality.

The following statements are intended as general illustrations of the work in this class and are not all-inclusive. Provide retail services in the gift shop. Serve as guest contact and key data entry clerk for Players Card database information.

Finger lakes casino application